Tours of Rome Website Terms, Conditions and Notices
Tours of Rome is an online service that enables users to research, find, and book travel experiences in Rome and around Italy. Tours of Rome offers a variety of tours, tickets and services (“Products”) made available by Tours of Rome or by third party suppliers through Tours of Rome. This Website is provided to assist customers in gathering travel excursion information, posting opinions of travel excursions, engaging in interactive travel forums, and searching for and booking reservations for Products, and for no other purposes.
The terms “we”, “us”, “our” and “Tours of Rome” refer to Tours of Rome Srls., a Delaware corporation and/or our affiliates, parent company, and subsidiaries. The term “you” refers to the customer visiting the Website and/or contributing content on this Website.
This Website and the Products made available on this Website are offered to you conditioned upon your acceptance without modification of any/all the terms, conditions, and notices set forth below (collectively, the “Agreement”). By accessing or using this Website in any manner, you agree to be bound by the Agreement and represent that you have read and understood its terms. Please read the Agreement carefully, as it contains information concerning your legal rights and limitations on these rights, as well as a section regarding applicable law and jurisdiction of disputes. If you do not accept all of these terms and conditions, please do not use this Website or book a Product. In all booking arrangements, the person making the booking shall be deemed to have accepted this Agreement on behalf of the persons named in the booking.
We may change or otherwise modify the Agreement in the future, and you understand and agree that your continued access or use of this Website after such change signifies your acceptance of the updated or modified Agreement. We will note the date that revisions were last made to the Agreement at the top of this page, and any revisions will take effect upon posting. We will notify our members of material changes to these terms and conditions by either sending a notice to the email address provided to us at registration or by placing a notice on our Website. Be sure to return to this page periodically to review the most current version of the Agreement.
Use of the Website
As a condition of your use of this Website, you warrant that (i) all information supplied by you on this Website is true, accurate, current and complete, (ii) if you have a Tours of Rome account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than you and (iii) you are 13 years of age or older in order to register for an account and contribute to our Website. Tours of Rome does not knowingly collect the information of anyone under the age of 13.
Your use of this Website is intended for personal, noncommercial use and/or to make legitimate requests to book the Products offered. You agree not to use this Website to make any speculative, false or fraudulent requests.
You further represent and warrant that you (a) have not previously been suspended by Tours of Rome or otherwise banned from using the Website; (b) are not a direct competitor of Tours of Rome ; (c) you will not have more than one Tours of Rome account at any given time; and (d) that you have full power and authority to enter into this Agreement and in doing so will not violate any other agreement to which you are a party.
We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.
In accessing or using the Website, you may be exposed to content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. Tours of Rome does not endorse such content, and cannot vouch for its accuracy. You therefore access and use the Website at your own risk.
Payments & Cancellations
When you book a reservation for a Product through the Website, Tours of Rome collects your payment information and processes your payment as described below under “Payment Processing”. Tours of Rome accepts the following credit cards: Mastercard, Visa, American Express, Discover. There is no charge or service fee for processing credit or debit card payments. Full payment by credit or debit card is required to make a reservation. Payment will be listed as PayPal * Travel Agent Tours of Rome on the credit or debit card statement.
No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized.
If you wish to cancel a reservation made via the Website, Our cancellation policy contained in the applicable product listing will apply to, and govern the terms of, your cancellation and any refunds. When canceling a booking, you will be notified via email or telephone of the total refund amount you will receive, if any.
The standard cancellation policy for suppliers is:
1- A 100% refund for cancellations made at least 24 hours in advance of the start date of the experience.
2- A Cancellations made within 24 hours of the start date of the experience will receive no refund.
The value of the transaction may be subject to taxes, duties, foreign transaction, currency exchange or other fees. Your bank or credit or debit card company may convert the payment into the local currency and charge fees, resulting in differences between the amount displayed on Tours of Rome’s websites, and the final amount charged to your bank account or credit or debit card statement. Please contact your bank or card company if you have any questions concerning any applicable conversion or fees.
Collection of your personal data
In the course of our business, we collect and process personal data in different ways. We may collect personal data you give us directly but we also collect data by logging how you interact with our services, for example by using cookies on this website. We may also receive personal data from third parties.
The personal data we collect about you may include, but is not limited to: your name, email address, postal address, phone number, billing information, survey responses, reservation details and other information you may provide about yourself to our site, your IP address and web browser software.
You can choose not to provide personal data to us, but in general some personal data about you is required in order for you to receive relevant offerings from Tours of Rome and its partners, and to enjoy benefits of being a registered member.
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
– Where we need to perform the contract we are about to enter into or have entered into with you.
– Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
– With your consent.
– Where we need to comply with a legal or regulatory obligation.
With whom we share your personal data
We may store the contributions and submissions you make to Tours of Rome, including but not limited to your reviews, photos, public profile and ratings (your “Content”), publicly display your Content on our websites and Applications and those of our affiliate partners and distributors, display it to other users, share it with our affiliate partners and distributors, and use it for promotional purposes. Note that if you include personal data in your Content, it can be used and viewed by others. We are not responsible for the information you choose to include in your Content.
Tours of Rome may share your personal data with other parties, including other group companies and third parties, such as service providers who work on behalf of us. If we sell or divest our business or any part of it, and your personal data relates to such sold or divested part of our business, or if we merge with another business, we will share your personal data with the new owner of the business or our merger partner, respectively. If we are legally obliged to do so, we will share personal data to protect our customers, the site, as well as our company and our rights and property.
Cookies and other web technologies
We collection personal data via cookies and similar technologies. “Cookies” are pieces of information that are stored by your web browser on your computer’s hard disk, for record-keeping purposes.
The content and information on this Website (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other material), as well as the infrastructure used to provide such content and information, is proprietary to us. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, content, software, products, or services obtained from or through this Website. Any other use of Tours of Rome content requires the prior written permission of Tours of Rome .
Additionally, you agree that you will not and will not assist or enable others to:
(i) use this Website or its contents for any commercial or unlawful purpose; (ii) access, monitor or copy any content or information of this Website using any robot; spider, scraper or other automated means or any manual process to access, scrape, index, retrieve or otherwise use the Website or any content on the Website for any purpose without our express written permission; (iii) violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website; (iv) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure or makes excessive traffic demands on the Website; (v) deep-link to any portion of this Website for any purpose without our express written permission; (vi) “frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization; (vii) attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by Tours of Rome in connection with the Website; (viii) use the Website to threaten, stalk, defraud, incite, harass, or advocate the harassment of another person, or otherwise interfere with another user’s use of the Website; (ix) use the Website to submit or transmit spam, chain letters, contests, junk email, pyramid schemes, surveys, or other mass messaging, whether commercial in nature or not; (x) use the Website in a manner that may create a conflict of interest, such as trading reviews with other business owners or writing or soliciting reviews; (xi) use the Website to promote bigotry or discrimination against protected classes; use the Website to violate any third-party right, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (xii) use the Website to submit or transmit pornography or illegal content use the site to solicit personal information from minors or to harm or threaten to cause harm to minors; (xiii) attempt to gain unauthorized access to the Website, user accounts, computer systems or networks connected to the Website through hacking, password mining or any other means; use the Website to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, “Viruses”); (xiv) use any device, software or routine that interferes with the proper working of the Website, or otherwise attempt to interfere with the proper working of the Website; (xv) use the Website to violate the security of any computer network, crack passwords or security encryption codes; (xvi) disrupt or interfere with the security of, or otherwise cause harm to, the Website; or (xvii) remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Website, features that prevent or restrict the use or copying of Website Content, or features that enforce limitations on the use of the Website.
When you use the Tours of Rome Website, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically and agree that we may communicate with you in a variety of ways, such as by e-mail, in-app push notices, or by posting notices and messages on the Website.
Products and Booking Reservations
Tours of Rome Ticket
You will receive a personalized Tours of Rome Ticket (“Voucher”) for each tour, event or service booked.
You must provide the original, authentic Tours of Rome Ticket to the appropriate service provider in order to redeem your tour, ticket, or package. Your reservation cannot be honored or redeemed without presenting a valid Tours of Rome Ticket .
For security purposes, when redeeming your Tours of Rome Ticket you must present a valid Photo ID and sign the Tours of Rome Ticket . This is for identification purposes and helps us to prevent fraud.
Jurisdiction and Governing Law
This Website is operated by an Italian entity and this Agreement is governed by the laws of the Court of Rome, Italy. You hereby consent to the exclusive jurisdiction and venue of courts in Rome, Italy and stipulate to the fairness and convenience of proceedings in such courts for all disputes arising out of or relating to the use of this Website. You agree that all claims you may have against Tours of Rome Srls arising from or relating to this Website must be heard and resolved in a court of competent subject matter jurisdiction located in Rome, Italy . Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.